Our Thinking
Perspectives on AI, expertise, and why the hard problems matter most.
May 4, 2026 · William VanBuskirk
Use cases are not enough to make agents work
Use cases are helpful, but they are only one slice of the work. Agents create more value when they are designed around the people, process, handoffs, and feedback loops that make the business run.
agentsoperationsoperating-modelthought-leadershipRead
April 12, 2026 · William VanBuskirk
Your workarounds are telling you something
Workarounds are often a sign that the official system does not match how the work gets done. Before replacing them, understand what people built and why.
strategyphilosophyoperationsRead
March 25, 2026 · Mark Freedman & William VanBuskirk
Beyond easy problems: where AI actually creates value
Everyone's automating outbound emails and meeting notes. The real value is in coordination problems that cross manufacturing, engineering, and supply chain.
ai-strategyoperationsvalueRead
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