Exchange Server

Exchange Server is the on-premises Microsoft mail platform that many regulated, industrial, and aerospace customers haven't migrated off — for compliance, network, or cost reasons. When the rest of the stack is in the cloud but mail is still on-prem, the integration bridges the gap: myai reads, sends, and watches Exchange mailboxes through Exchange Web Services (EWS), so the automations that work for cloud-Outlook customers also work here.

What you can do

• Read mail from a conversation — same chat-driven thread search as cloud Outlook, against on-prem Exchange.
• Send mail from automations — a function composes and sends through Exchange just like cloud mail.
• Watch inboxes for triggers — a flagged inbound from a key sender kicks off downstream automation (CRM, task, alert).
• Calendar access — on-prem Exchange calendars are queryable for availability and meeting scheduling.
• Folder management — list, search, and route across the mailbox folder structure your team actually uses.
• Hybrid environment bridging — for organizations where some employees are on Exchange and others on cloud Outlook, the same workflow definition handles both.

How to connect

NTLM or basic authentication against an on-premises Exchange server. Your Exchange admin provides:

• EWS endpoint URL (https://mail.company.com/EWS/Exchange.asmx)
• A service account with ApplicationImpersonation rights for the mailboxes that need to be accessed
• The user email, username (without domain prefix), and password

Connect Exchange Server in myai

Heads up — Exchange Online (cloud). Microsoft retired basic auth for EWS on Exchange Online in 2022. This integration targets on-premises Exchange Server deployments. For Exchange Online inboxes, use the Outlook integration (Graph API + OAuth) instead.

Common use cases

• Regulated-industry inbox automation — when cloud mail isn't an option, on-prem mailboxes still need the same downstream automation other customers run on cloud Outlook.
• Hybrid environment workflows — some employees on Exchange, some on cloud Outlook; one workflow definition handles both via the right connector.
• Compliance-bound archiving — read mail without copying it out of the controlled Exchange environment.

Reference

• Connection model: Exchange Web Services (EWS) + NTLM or basic auth
• Required permissions: ApplicationImpersonation for the mailbox scope
• Works against Exchange 2010+; for cloud Outlook, see Microsoft Outlook